This place saved us. We were traveling home to southern WI when we had a wheel bearing go out. After "limping" the car to Ritter Auto we were helped immediately. They located the problem, found a replacement part (that was 12 miles away), and started the work within 15 minutes. But here's the part I really appreciated. They found a bit more wrong with the front axle/wheel than just the bearing, but knew we were from out of town and just needed to get home. They performed only what was needed to travel safely. They also showed/explained everything I should tell my mechanical for future repairs and maintenance. Within 2 hours we were back on the road. As a bonus, the secretary drove my family (wife and 2 small children) to the local diner so we could get a bite to eat and wait for the repairs. This place went above and beyond for someone they know will never be a repeat customer (we live 6 hours away), I can only imagine the service they give to the local community. Thank you to everyone at Ritter Auto Repair.
Thanks so much for reaching back out, Ken. Taking care of your car (and your family) was our pleasure. Anything to make sure you're gonna make it home safe. I'm glad to hear you made it home safe, and I hope that problem with the axle has been taken care of by now. Wishing you safe travels. -Greg, Owner
- Ritter's Auto Repair