5

We had an awesome experience with Ritter's. We were traveling from Wisconsin to Nashville when our car broke down on the highway. We had no idea where to go and were working with the insurance company over the phone trying to get a tow truck. They said we were going to get towed to Ritter's, but would have to wait along the highway for more than an hour before the tow truck could be there. We called Ritter's right away to see if we could even get in and if they'd be able to fix the car that day. Greg, the owner, went out of his way to help us out. He called a tow truck driver that could come get us right away. He drove out himself in a different vehicle to pick us up along with all of our luggage AND he called a car rental place in town and reserved a car for us to take so we could be on our way to Nashville. He dropped us off at the car rental place and we were on our way. Awesome customer service and such thoughtful people. They knew we were just passing through and would not be repeat customers, yet they went out of their way and were so caring. They treated us as if they knew us and we had been long time friends. If we lived closer, we'd go there for all of our car needs!

Thanks Nikki! Hope you guys enjoyed your honeymoon! Glad our shop could help you get on your way to enjoy it.

- Ritter's Auto Repair
5

5

Traveling from Chicago to Texas and had a blowout on I-57. Thankfully I found this place! Never dealt with any shop with this kind of customer service. They were very warm and welcoming! The owner himself took the best care of me. If it wasn't for Ritter's I'd probably still be driving my spare all the way down to Texas. Highly recommend this place to everyone!

Thanks Taha! It was a pleasure doing work for you.

- Ritter's Auto Repair
5

This place saved us. We were traveling home to southern WI when we had a wheel bearing go out. After "limping" the car to Ritter Auto we were helped immediately. They located the problem, found a replacement part (that was 12 miles away), and started the work within 15 minutes. But here's the part I really appreciated. They found a bit more wrong with the front axle/wheel than just the bearing, but knew we were from out of town and just needed to get home. They performed only what was needed to travel safely. They also showed/explained everything I should tell my mechanical for future repairs and maintenance. Within 2 hours we were back on the road. As a bonus, the secretary drove my family (wife and 2 small children) to the local diner so we could get a bite to eat and wait for the repairs. This place went above and beyond for someone they know will never be a repeat customer (we live 6 hours away), I can only imagine the service they give to the local community. Thank you to everyone at Ritter Auto Repair.

Thanks so much for reaching back out, Ken. Taking care of your car (and your family) was our pleasure. Anything to make sure you're gonna make it home safe. I'm glad to hear you made it home safe, and I hope that problem with the axle has been taken care of by now. Wishing you safe travels. -Greg, Owner

- Ritter's Auto Repair
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